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AdSoftware is committed to providing a comprehensive and compelling solution to online publishers. Our goal is to partner with industry stakeholders to provide a product that reflects the true needs of media organizations and to deliver the best possible solution focused on usability, capability and on-going technology enhancements based on your day-to-day experience and insights. |
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The AdSoftware solution includes, at no cost to the publisher, a number of value added services enabling them to virtually eliminate risk and accelerate implementation. They include:
- Data Migration: Ad management & ad server data, publisher review and data cleansing
- Application Setup: Workflow/process definition, reporting requirements and data warehouse measures
- On-Site Training: Custom training exercises and use cases based on "live" publisher data
- Pre-Production Pilot: Leverages a fully operational application to deliver a risk-free rollout
- Application Enhancements: Development to deliver additional application features and capability
AdSoftware provides an unmatched 24x7 support model included with each subscription. All enhancements, training, support and administration of the application are included. AdSoftware has designed its support and services around a zero risk, rapid response methodology aimed at delivering and end-to-end solution to publishers worldwide. |
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Data Migration, Setup & Pilot |
AdSoftware has designed a process for the migration of publishers data that is based on a proven process and is virtually risk free. This includes importing ad management/ad server data and providing the publisher with a mechinism to review and cleanse data before loading into the ADS application. As part of the ADS setup, the AdSoftware team will work with each organization to define and configure detailed workflow logic, reports, alerts/notifications, security and data sources. The publisher will then have the opportunity to pilot the production ready solution in a fully operational environment and given the option to "go live" and begin the rollout at thier descretion.
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24x7 Support |
ADS Support users will have access to AdSoftware support staff 24x7 by phone, the ADS support messenger and by email. All users have access to extensive Help guides and user documentation as well as the ADS Knowledge Web. AdSoftware support provides much more than just simple issue resolution, the ADS support team is there to provide realtime application administration and report development as well as addressing all other questions and concerns.
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On-Site/Online Training |
As part of the AdSoftware commitment to its subscribers all on-site as well as online training is included in the ADS subscription. AdSoftware will provide all training materials and tailor use cases and training exercises for each publisher based on thier ADS setup and needs. Training will be performed within a copy of the publishers "live" environment leveraging the publishers own data to best simulate the production environment.
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Application Enhancements
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AdSoftware ADS enhancements will be defined as part of
on-going discussions with subscribers and thought leaders in the online advertising community. Application enhancements, data warehouse enhancements and report development is included as part of the ADS subscription. AdSoftware will rollout enhancements monthly with major application releases semi-annually.
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Ready to see AdSoftware in action?
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In just about 50 minutes, a member of the AdSoftware team will guide you through the highlights of the application, give you a sense of the breadth and depth of the application, and answer any questions you may have. When you're ready to see how AdSoftware will change the way you look at your online publishing business, send us your contact information and we'll quickly schedule a demo at your convenience. Or, call us directly at 1.877.313.5220 x701.
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